All HerbHeal single-ingredient staples—such as our pure castor oil, cold-pressed coconut oil, and raw shea butter—are 100% natural, unrefined, and free from synthetic fragrances, parabens, and chemical fillers. For botanical blends or specialized extracts like our poke root formulations, we ensure clean, sustainably sourced ingredients that maintain their maximum natural potency without artificial dilution.

Natural oils and butters react to ambient temperatures because they lack synthetic stabilizers or emulsifying agents. Coconut oil naturally liquefies above 24°C (75°F) and solidifies when cooler, while whipped shea butter can soften or melt if left in direct sunlight or warm environments. To preserve their texture and therapeutic integrity, store them in a cool, dry place away from direct sunlight. If a butter melts slightly, simply give it a stir and place it in the refrigerator for a short time to reset its whipped consistency.

Yes, Poke root (Phytolacca decandra) can be applied directly to the skin. Because of its high bioactivity, it is typically formulated for specific external application guidelines. Always review the product label for dilution instructions or carrier oil pairings, perform a patch test before regular use, and avoid applying it to broken or compromised skin.

Orders within Nigeria arrive within 2 working days. For deliveries outside Nigeria, delivery timelines depend entirely on the destination country and the specific logistics courier service selected at checkout. International shipping estimates, tracking details, and carrier options will be provided once your order is processed.